It’s undeniable that our world is full of difficulties. But Hellen Keller was spot-on when she proclaimed that while our world is burdened with suffering, it’s also “full of the overcoming of it.” Here at Pongratz, we’re in the business of overcoming—and helping our patients overcome—obstacles, traumatic experiences, and painful complications. For more than 25 years, we’ve been proud to walk alongside thousands of relentless individuals who’ve turned their problems into possibilities. It’s no secret that we love what we do, and we’re so thankful for the opportunity to provide expert care and innovative solutions. Ready to know a little more about who we are and what we do? Let’s get started!
Our Culture: We’re Real People
Whatever your past experiences or current hardships, we believe that personability plays a huge part in the healing process. That’s why our founder, Joseph S. Pongratz, established lifelong relationships as the backbone of our business since 1997. In a time flooded with impersonal processes and a “one-size-fits-all” approach to healthcare, we are proud that we’re revolutionizing the industry by combining our commitment to old-fashioned goodwill with customized solutions and cutting-edge technology. Our talented staff is made up of clinical professionals and administrative personnel, but we’re united by a singular goal: to care about you and for you. You can trust that here at Pongratz, we’re real people dedicated to helping you find real-life answers.
Our Mission: We’re All In
When we say we’re all in, we absolutely mean it. We’re committed to you and your quality of life. Just ask our patients! For years, we’ve successfully worked with patients, doctors, hospitals, and insurance companies to provide expert care at affordable rates. Whether you’re just beginning your journey or you’ve been in this business a while, we’re here to walk you through every little detail (and yes, we’ll work alongside your insurance company to determine your benefits and coverage!).
Our Vision: We’re Dedicated to the Best
What’s our vision? To bring innovative and state-of-the-art technology to every single patient—whether you’re a parent looking for pediatric care or an individual in search of custom-built prosthetics. We’re here to deliver worry-free experiences, tailor-made solutions, and transformative results.
From upper and lower limb prosthetics to burn garments and custom orthotics, we take pride in providing you with the best technology available. Ultimately, our vision is your vision. Once we’ve helped you realize your potential, we aren’t going anywhere—we’re here to stay. That’s the Pongratz Promise. We’re always within reach.
But wait! There’s more good news. We have offices all over the Phoenix area—eight locations, including Tucson—and we’re getting ready to add a few more! We also welcome same-day appointments for all new prosthetic patients.
No matter what comes your way, you can rest assured that here at Pongratz, we will always take care of you. Ready to start our journey together? Get in touch with our team—we can’t wait to hear from you!